Warranty
Policy
Trust Program
Nexxt Infrastructure Guarantees
Real support for every product. From tools to 25-year certified cabling.
Solution Components
Connectors, modules, panels, and Cat5e, Cat6, and Cat6A cables. Factory defects in uninstalled product.
Tools & kits
Full line of installation tools. Materials and factory workmanship.
Fire alarm cable
LSZH line and variants. Conductor, insulation, and jacket in uninstalled product.
Outdoor cabinets
Seals, hardware, and exterior paint. Differentiated coverage for outdoor installations.
Switches
Base warranty extensible up to 5 total years upon formal request.
Cabinets & open racks
Structure, paint, and hardware. Standard coverage for manufacturing defects.
Professional series cabling
Extended warranty with certified installation, Fluke permanent link, and Nexxt channel.
Enterprise series cabling
Market-leading coverage. Pure Enterprise channel + Certified Compatible Equipment.
Solution Components
Connectors, modules, panels, and Cat5e, Cat6, and Cat6A cables. Factory defects in uninstalled product.
Tools & kits
Full line of installation tools. Materials and factory workmanship.
Fire alarm cable
LSZH line and variants. Conductor, insulation, and jacket in uninstalled product.
Outdoor cabinets
Seals, hardware, and exterior paint. Differentiated coverage for outdoor installations.
Switches
Base warranty extensible up to 5 total years upon formal request.
Cabinets & open racks
Structure, paint, and hardware. Standard coverage for manufacturing defects.
Professional series cabling
Extended warranty with certified installation, Fluke permanent link, and Nexxt channel.
Enterprise series cabling
Market-leading coverage. Pure Enterprise channel + Certified Compatible Equipment.
RMA Process — returns and replacements
Managed through the authorized distributor. Requires evidence of the defect and purchase invoice.